Refund policy

 REFUNDS AND RETURNS

FOR HYGIENE PURPOSES IF ITEM IS OPENED THERE IS A NO REFUND OR RETURN POLICY.

PLEASE ENSURE TO CHECK SHIPPING ADDRESS IF DIFFERENT FROM BILLING ADDRESS BEFORE PROCEEDING TO PAYMENTS AS ONCE PAYMENTS HAVE GONE THROUGH IT MAY NOT BE CHANGED.

IF PARCELS ARE LOST OR STOLEN ONCE DISPATCHED/SHIPPED REFINED HAIR LOUNGE WILL NOT BE MADE LIABLE.

UK CUSTOMERS MAY BE CHARGED BY THE SHIPPING COMPANY A CUSTOM DUTY AND TAX FEE FOR ANY PARCEL FROM OUTSIDE THE EU. REFINED HAIR LOUNGE WILL NOT BE LIABLE FOR THESE FEES.

FEEL FREE TO CONTACT US WITH ANY QUERIES REGARDING REFUNDS.